Return & Exchange Policy
We want you to be happy with your birdhouse. Returns are accepted for a full refund of the cost of the birdhouse excluding shipping within 30 days of purchase.
The customer is responsible for the cost of return shipping.
Any birdhouse returned must be insured and covered for any accidental damaging.
Insurance cost will ad anywhere between $2,50 and $5,00 to shipping costs depending of the carrier you choose.
If you received a damaged or broken birdhouse, we will cover the cost of return shipping and also the shipping cost of sending you a new one.
Because of the delicate and fragile nature of our birdhouses, exchanges are not accepted with the exception, as stated above, of you receiving a broken item.
Please contact us at
firstname.lastname@example.org with any questions.